You’ve put months of work into a special multimedia project. The time-consuming processes of creating and editing text, audio, photos, video and animated graphics has been arduous, but rewarding. You’ve learned more about Flash programming and debugging than you ever intended. And now that there’s an end in sight, you are more than ready to get the package online and out of your life.

Enter the spoiler — the person who utters the words “usability test.” Use these steps, and these forms, to test how readers will react to your new multimedia project or website design.
(Article dated: August 2, 2007)

Read OJR’s ‘five guide’ to do-it-yourself website usability testing